Frequently Asked Questions
Understand cash flow to make better decisions.
Check out some of our most frequently asked questions below.
CashFlowTool.com currently supports QuickBooks Desktop and QuickBooks On-line.
No, if you are on an existing plan, the pricing remains the same for all existing businesses until January 1, 2019. If you are on an annual plan, no action is needed until your annual plan expires.
Yes, we do. Complete our partner form and an account specialist will contact you.
All features included in the Pro plan are enabled during your trial.
After your trial expires, you will no longer be able to update your financials from QuickBooks. You can still login, and view your cash flow calendar and dashboards. To restore full functionality, select a plan and add payment.
Yes, all plans include email support. Select the help button on our home page to create a support ticket. We typically reply the same day.
The Pro Plus plan provides phone support and quarterly coaching sessions. After you sign-up for Pro Plus, you will be provided details.
Yes, we have lots of material to help you get started. First, every card shown on the dashboard has video coaching built in providing you details how the card is calculated and what the numbers mean to your business. Our website's getting started page has short videos on common topics to get you up and running quickly. Getting Start page. Finally, for Pro Plus users, the plan includes quarterly coaching sessions with a Finagraph expert.
Yes. CashFlowTool.com uses state-of-the-art security measures including bank level 256-bit SSL encryption. We adhere to a strict information security policy to ensure your data is always protected.
Review the Cash Flow Calendar page for details on how CashFlowTool.com predicts future transactions and how the Cash Flow Calendar works.
No, at this time we only support companies inside the US. Support for Canada and Australia is coming soon.
New cards are generated each time your financials are updated, and there may be a slight delay while cards are being calculated before they are shown. Also, a few cards are only shown if they currently apply. For example, the Best Sales Month only shows if the current month beat the previous 12 months.
All plans start with a 30 day trial.
If you own multiple businesses and would like to use CashFlowTool.com for each of your businesses, you need a separate subscription for each business. Each additional business is 50% off the plan that you are on (email firstname.lastname@example.org to activate). After adding a business, a 30-day free trial is automatically started. You can subscribe at any time by viewing the subscription page.